Find Answers
Whether you’re wondering how to book, what to bring, or how payment works, our FAQ section covers everything you need to know before your Lisbon day trip. If you still have questions, feel free to reach out — we’re here to help make your experience seamless and unforgettable.
Payment
Entrance fees to specific attractions are not included in the tour price unless stated otherwise. Please check the tour details or contact us for more information.
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No, all payments are made in cash directly to the tour provider on the day of the tour. The booking is completed online to reserve your spot, but no payment is taken in advance.
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Reservation
You can book directly through our website by navigating to the “Reservations” section or by contacting us via email at bookings@lisbondaytrip.com or phone at +351 918 704 424.
To cancel or modify your booking, please contact us directly via email at bookings@lisbondaytrip.com or call us at +351 918 704 424.
Cancellations made at least 24 hours before the scheduled tour date are eligible for a full refund. Cancellations made within 24 hours of the tour may not be refundable.
Yes, we offer customizable tour options to suit your preferences. Contact us to discuss your desired itinerary.
We provide pick-up and drop-off services within Lisbon. Please provide your accommodation details during booking to arrange these services.
Preparation
We recommend bringing a bottle of water, sunscreen, a hat, and your camera or smartphone for photos. Don’t forget cash for the payment and any personal expenses during the trip.
Comfortable clothing and walking shoes are ideal, as some tours involve light walking or exploration. In cooler months, bring a light jacket, and during summer, wear breathable clothes.
No printed confirmation is needed. Your online booking is enough—just give your name to the tour provider on the day of the tour.
Yes, tours usually run rain or shine. However, in cases of extreme weather, we will notify you of any changes or cancellations in advance.
